We are proud to announce that we have revised our Buy-Back policy for products made by us. Regardless of market conditions, MetCon guarantee to repurchase your products at any time you request so long as it has the Buy-Back logo as a feature of the product. Our undertaking is structured to make it both easy and transparent for you to sell your MetCon products back to us at favourable market rates. We believe that MetCon has the best overall Buy-Back deal currently on offer within South Africa!

MetCon’s customer and investor-centric approach delivers three innovative benefits:

MetCon has decided to make it even more attractive for investors by offering to re-purchase their minted bar/s at the prevailing spot price, less a small handling and administration fee. This combined with all MetCon’s other sales and re-purchase conditions creates what we believe is the most compelling offer of its kind in the Country.

This undertaking relates to Gold, Silver, Platinum and Palladium, at slightly different fee structures for each metal – but as always, openly published and transparent.

Applicable to minted bar/s in original tamper-resistant packaging:

1. Should you want to ‘lock in’ and fix the price for your bar/s before shipping to us, you may telephonically contact us prior to receipt of the bar/s at our premises to discuss and fix the price;
2. Should the packaging not be damaged in any way, and it passes the Quality Control process, the bars can be placed for recirculation;
3. All returned minted bar/s will carry a handling/refining/administration fee, depending on its condition;
4. The price will be determined and calculated at the prevailing rate on www.thebulliondesk.com or MetCon’s own website (updated LIVE);
5. A copy of the original invoice and a copy of your ID at the time of reselling must be provided;
6. You will be responsible for all costs associated with receipt of the minted bar/s at MetCon’s premises either in Gauteng or Cape Town;
7. MetCon will arrange a courier to collect the minted bar/s as soon as practically possible, after your notification to sell. The courier cost will be deducted from the principal amount in our buy-back offer. You are responsible to ensure that the product is packed carefully and securely so that it does not get damaged during the transportation. Damaged bars will be re-smelted and the additional refining charges will be deducted from the principal amount in the buy-back offer;
8. Should you wish to deliver, rather than courier the bar/s, you must liaise with MetCon to arrange a suitable collection venue, date and time.
9. In either case the risk remains with the owner until it is safely and properly received at MetCon’s premises either in Cape Town or Centurion.
10. MetCon will make payment into your designated bank account within 72 hours after receipt of the bars (excluding non-business days).

The guaranteed Buy-Back Undertaking applies only to MetCon minted products. Gold, Silver, Platinum or Palladium products not manufactured by MetCon will only be purchased through our certified suppliers and includes stringent conditions to verify the origin of the minted bar product. Minted bar products not manufactured by MetCon may be purchased subject to agreement on the handling/administration/refining fee for these products.

MetCon’s Guaranteed Buy-Back Undertaking is based on the current applicable legal regulations and obligations that apply to transactions of this nature. Should these regulations and obligations be amended, or circumstances change, MetCon reserves the right to adjust the Buy-Back Undertaking to accord with this – but always with adequate notice to you, the customer.

If you have any questions about our Guaranteed Buy-Back Undertaking, please contact:

(021) 000-5077
Or e-mail us on wealth@metcon.co.za

Different metals have different Buy-Back rates due to the different costs of processing them once bought back. The Buy-Back rate is based on the live metal spot price less an administration margin. See below for an outline on the administration margins that we deduct from the live metal spot price prior to buying your product back from you.

All products bought back are subject to inspection and must be in their original packaging. If the packaging or product has been substantially damaged (MetCon reserves the right to determine if it is damaged or not), then an additional sampling and processing fee of 2.00% will be charged on top of the rates mentioned below.

Note that if the product is not substantially damaged then MetCon will add VAT to the buy-back price if your product was bought from us inclusive of VAT. If the product is substantially damaged, then MetCon will not add back VAT to the buy-back price.