We offer a buy-back policy for all wealth products we manufacture. Regardless of market conditions, we guarantee to repurchase your product at any time upon request, provided it is listed on our website with the Buy-Back logo. This logo serves as an online indicator of eligibility and does not appear on the physical product itself. Our undertaking is structured to make it both easy and transparent for you to sell your MetCon products back to us at favourable market rates.

MetCon has enhanced its offering to investors by committing to repurchase minted bars at the current spot price, minus a small handling and administration fee.

This undertaking relates to Gold, Silver and Platinum at a slightly different fee structure for each metal.

MetCon’s customer and investor-centric approach delivers three innovative benefits:

MetCon has decided to make it even more attractive for investors by offering to re-purchase their minted bar/s at the prevailing spot price, less a small handling and administration fee. This combined with all MetCon’s other sales and re-purchase conditions creates what we believe is the most compelling offer of its kind in the Country.

This undertaking relates to Gold, Silver, Platinum and Palladium, at slightly different fee structures for each metal – but as always, openly published and transparent.

• Identification Document or Passport
• Proof of Residence
• Proof of Banking Details 
• Original Tax Invoice 

*Only South African residents with a valid SA ID and South African proof of address are eligible for VAT-inclusive buy backs

*VAT-inclusive buy backs only apply to wealth products that have not left South Africa.

* Applicable to minted bar/s in original tamper-resistant packaging.

• MetCon’s Guaranteed Buy-Back applies only to products minted by MetCon.
• Products made by other manufacturers (gold, silver, platinum, or palladium) may only be bought through our certified suppliers, must meet strict origin verification requirements, only by agreement and may include handling/refining and administration fees. 
• Our Buy-Back policy follows all current legal regulations. If these laws or circumstances change, MetCon may update the policy accordingly, with prior notice to you.

Applicable to minted bar/s in original tamper-resistant packaging:

1. Should you want to ‘lock in’ and fix the price for your bar/s before shipping to us, you may telephonically contact us prior to receipt of the bar/s at our premises to discuss and fix the price;
2. Should the packaging not be damaged in any way, and it passes the Quality Control process, the bars can be placed for recirculation;
3. All returned minted bar/s will carry a handling/refining/administration fee, depending on its condition;
4. The price will be determined and calculated at the prevailing rate on www.thebulliondesk.com or MetCon’s own website (updated LIVE);
5. A copy of the original invoice and a copy of your ID at the time of reselling must be provided;
6. You will be responsible for all costs associated with receipt of the minted bar/s at MetCon’s premises either in Gauteng or Cape Town;
7. MetCon will arrange a courier to collect the minted bar/s as soon as practically possible, after your notification to sell. The courier cost will be deducted from the principal amount in our buy-back offer. You are responsible to ensure that the product is packed carefully and securely so that it does not get damaged during the transportation. Damaged bars will be re-smelted and the additional refining charges will be deducted from the principal amount in the buy-back offer;
8. Should you wish to deliver, rather than courier the bar/s, you must liaise with MetCon to arrange a suitable collection venue, date and time.
9. In either case the risk remains with the owner until it is safely and properly received at MetCon’s premises either in Cape Town or Centurion.
10. MetCon will make payment into your designated bank account within 72 hours after receipt of the bars (excluding non-business days).

The guaranteed Buy-Back Undertaking applies only to MetCon minted products. Gold, Silver, Platinum or Palladium products not manufactured by MetCon will only be purchased through our certified suppliers and includes stringent conditions to verify the origin of the minted bar product. Minted bar products not manufactured by MetCon may be purchased subject to agreement on the handling/administration/refining fee for these products.

MetCon’s Guaranteed Buy-Back Undertaking is based on the current applicable legal regulations and obligations that apply to transactions of this nature. Should these regulations and obligations be amended, or circumstances change, MetCon reserves the right to adjust the Buy-Back Undertaking to accord with this – but always with adequate notice to you, the customer.

Call us on: (021) 000-5077
Or email: wealth@metcon.co.za

Different metals have different Buy-Back rates due to the different costs of processing them once bought back. The rate is calculated using the live metal spot price minus an administration margin.

You can refer to the admin margins below to see what is deducted before we confirm your buy-back price.

Important Notes:

• All products must be in their original packaging and will be inspected before payment.
• If the product or packaging is substantially damaged, MetCon (at its discretion) will apply an additional 2.00% sampling and processing fee on top of the listed margins.
• If the product is not substantially damaged and was bought from MetCon including VAT, VAT will be added to the buy-back price.
• If the product is damaged, VAT will not be added back to the buy-back price.