Terms of Use

 Please Read Carefully – This Agreement controls the terms under which minted bars are sold.

How and when we price

The price of our gold, silver and platinum products is aligned with the Thomson Reuters spot price using an API feed supplied directly by Thomson Reuters.

The precious metal prices in USD are converted into ZAR (South African Rands) by Thomson Reuters to give the ZAR precious metal prices that are used throughout the website.

The shopping cart is available 24/7 to purchase our products online using live prices. The price feed is enabled with live cart pricing so that the purchase price is determined only upon completion of the checkout process.

Our trading hours are Monday to Thursday 08h00 to 15h00 and Friday 08h00 to 13h00. Out of trading hours, the checkout may be used to request an order. We will email you to confirm your request immediately and we will contact you again once the markets open on the next trading day to complete your order.

Order processing

Order processing will not begin until we have received a confirmed order and full payment of the purchase price, including VAT. Please refer to the ordering process page for further details.

Delivery Policy

When you click to make a purchase with us legal obligations arise and your right to refund monies paid in any way agreed by us, are limited by our terms and conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

Online Payments: Wirecard Payment Gateway

All online payments are processed by the Wirecard Payment Gateway. The Wirecard Group, one of the world’s leading international financial services and technology companies.

Consumers may go to www.wirecard.co.za to view MyGate’s security policies

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